Privacy Policy

Last updated: 2025 · Kliio Flow · contact@kliio.io

1. Who We Are

Kliio ("we," "us," or "our") provides automation and lead management systems for home service businesses operating in the United States. This Privacy Policy explains how we collect, use, disclose and protect information submitted through our website and services.

2. Information We Collect

We collect information you voluntarily provide, including:

Name and contact information (phone number, email address)
Business name, city and type of service
Communication preferences and responses to diagnostic questions
Messages, form submissions and correspondence

We may also collect basic usage data through analytics tools (including Meta Pixel) to understand how visitors interact with our website.

3. How We Use Your Information

To contact you about Kliio services via phone, SMS or email
To fulfill your service request or respond to your inquiry
To send service-related communications and updates
To improve our website, services and marketing
To comply with applicable legal obligations

4. SMS and Text Message Communications

By submitting your phone number and checking the consent box, you agree to receive text messages from Kliio related to our services. Message and data rates may apply. Message frequency varies. Reply STOP at any time to unsubscribe. Reply HELP for help. Consent to receive SMS is not a condition of purchase.

For full messaging terms, see our Messaging Terms.

5. Sharing Your Information

We do not sell your personal information to third parties. We may share data with trusted service providers who assist us in operating our business (such as CRM platforms, communication tools and analytics providers), under confidentiality agreements. We may also disclose information when required by law.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, maintain our business records or as required by law.

7. Your Rights

You have the right to request access to, correction of or deletion of your personal data. To exercise these rights, contact us at contact@kliio.io.

8. Cookies and Tracking

Our website may use cookies and tracking pixels (including Meta Pixel) to understand traffic sources and improve advertising effectiveness. You can control cookie settings through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page.

11. Contact Us

For privacy-related questions or requests:
Email: contact@kliio.io